Terms of Service
Last updated: January 1, 2025
Acceptance of Terms
By accessing and using Neuron Healthcare's services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
Services Provided
Neuron Healthcare provides comprehensive healthcare services including but not limited to:
- •Medical consultations and treatment
- •Therapy services (physical, occupational, speech)
- •I/DD and DD support services
- •Home health care
- •Wellness and preventive care programs
Patient Responsibilities
- •Provide accurate and complete health information
- •Follow treatment plans and instructions
- •Attend scheduled appointments or provide 24-hour notice for cancellations
- •Make timely payments for services rendered
- •Treat staff and other patients with respect
Payment and Billing
Payment is due at the time of service unless other arrangements have been made. We accept most major insurance plans. Patients are responsible for any copays, deductibles, or services not covered by insurance. Unpaid balances may be subject to collection proceedings.
Cancellation Policy
We require at least 24 hours notice for appointment cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.
Limitation of Liability
While we strive to provide the highest quality care, Neuron Healthcare shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, except as required by law.
Emergency Situations
If you are experiencing a medical emergency, call 911 immediately. Do not rely on our patient portal or website for emergency communications.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms of Service, please contact us:
Email: legal@neuronhealthcare.com
Phone: (555) 123-4567
Address: 123 Healthcare Plaza, Medical District, CA 90210